Privacy Policy

 Privacy Policy – X-Facter (A Division of DigiXnet India)

 

1.Introduction

At X-Facter, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you sell your laptops, desktops, or servers to us.

2.Information We Collect

When you engage with our "Sell Your Device" service, we collect the following types of information

  • Personal Identification Information: Name, contact details (email, phone number), and address

  • Device Information: Brand, model, specifications, serial number, and condition.

  • Financial Information: Bank account details for payment processing.

  • Transaction Details: Records of the sale, including dates, amounts, and payment status

3.Information We Collect

We use the collected information for the following purposes

  • To process and complete your device sale

  • To verify your identity and the ownership of the device

  • To arrange for device pickup and delivery

  • To process payments and manage financial transactions

  • To communicate with you regarding the status of your sale

  • To comply with legal obligations and resolve disputes.

 4. Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission.
  • Secure storage of personal and financial information.
  • Regular security audits and updates to our systems.

While we strive to protect your data, please note that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

 5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

 Service Providers: With trusted third-party vendors who assist us in operating our business, such as logistics companies for device pickup and delivery.

 Legal Requirements: When required by law or in response to legal processes, such as subpoenas or court orders.

 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Your Rights and Choices

You have the right to:

 Access: Request a copy of the personal information we hold about you.

 Correction: Request corrections to any inaccuracies in your personal information.

 Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

 Opt-Out: Unsubscribe from marketing communications by following the instructions provided in our emails.

To exercise these rights, please contact us at [Insert Contact Information].

 7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

 9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: