Terms and Conditions for X-Facter (DigiXnet India):
Welcome to X-Facter’s Sell Portal. These Seller Terms ("Terms") govern the sale, trade-in or buyback of laptops, desktops and servers ("Devices") sold to X-Facter by you ("Seller"). By submitting a Device for sale, you agree to these Terms.
You must be at least 18 years old and legally entitled to sell the Device. Devices must not be stolen, pledged, or encumbered by third-party claims.
You are the lawful owner and have authority to sell it.
Information provided (brand, model, serial number, specs, condition, faults) is accurate and complete.
You have removed all personal accounts and data, or you consent to X-Facter performing data erasure (see Section 9).
Providing false or misleading information may lead to offer cancellation, price adjustment, or legal action.
The initial quote is indicative and based on the details you provide. All Devices are subject to a physical inspection. X-Facter reserves the right to change the offer after inspection to reflect actual condition, missing components, or undisclosed faults.
During inspection, our technicians test hardware, verify serial numbers, and evaluate cosmetic and functional condition. Inspection may reveal
Device matches description → Final offer proceeds
Minor discrepancies → Adjusted final offer
Major undisclosed faults or mismatch (including missing parts, altered serials) → Offer may be voided and Device returned at seller’s cost.
Final payment equals the agreed final offer
Payments are typically processed within 24–48 hours after inspection and offer acceptance
Payment methods: bank transfer, UPI, or as otherwise listed on the Sell page
X-Facter may withhold payment if investigation is required.
Doorstep pickup is available in select cities; scheduled after quote acceptance.
For shipped Devices, seller must use the approved carrier and packing instructions. X-Facter is not responsible for damage in transit if seller uses non-approved methods.
Sellers must remove personal data, accounts, and reset devices before pickup if possible.
If you request, X-Facter will perform certified data erasure using industry standard tools. By opting for erasure, you authorize X-Facter to wipe data. X-Facter is not liable for data left by the Seller if Seller did not opt for erasure.
Title to the Device transfers to X-Facter upon successful inspection and final payment.
Risk of loss for Devices in transit follows the shipping policy in effect at time of pickup/shipment.
Devices sold to X-Facter are purchased "as-is" unless otherwise specified.
If X-Facter sells a Device back to the market, it will be sold as a certified pre-owned device accompanied by product-specific warranty terms.
Seller refund/return requests will be addressed only in limited circumstances (e.g., clear evidence of fraudulent inspection or processing)
X-Facter may refuse, cancel or adjust offers if:
Device is stolen, counterfeit, or has had serials altered.
Seller provided false information.
Device fails inspection in a manner inconsistent with the listing.
If returned, seller may be charged for shipping or handling.
For bulk or enterprise sell-ins, separate terms and lead times may apply. Contact our corporate procurement team for a tailored quote
X-Facter does not charge listing fees for standard sell transactions. Deductions to the offer may occur for missing accessories, physical damage or non-functional components — these will be itemized during inspection.
Sellers are responsible for any applicable taxes arising from the sale. X-Facter may withhold or collect tax information as required by law.
To the maximum extent permitted by law, X-Facter’s liability is limited to the final purchase price of the Device. X-Facter is not liable for indirect, incidental or consequential damages.
You agree to indemnify and hold X-Facter, DigiXnet India and their agents harmless from any claims, losses or liabilities arising from your breach of these Terms or misrepresentations.
We collect personal data needed to process the transaction (contact, bank details, device info). See our Privacy Policy for full details. Device data collected for testing is used only for inspection and valuation purposes.
These Terms are governed by the laws of India. Disputes will be handled via arbitration/local courts in [insert jurisdiction: e.g., Bengaluru / New Delhi — choose your legal seat].
X-Facter may update these Terms. We’ll publish changes on the Sell page with an updated Effective Date.