Terms of Use

1. Eligibility & Ownership

 You certify that you are the legal owner of the device you wish to sell.

 Devices must not be stolen, counterfeit, pledged, or encumbered by any third-party claim.

 2. Quotes & Offers

 Initial quotes are indicative and subject to inspection of your device.

 X-Facter reserves the right to refuse or modify any quote at its discretion.

 Final sale occurs only when both parties agree on the price after inspection.

 3. Device Inspection

 Devices are inspected for condition, model, functionality, and completeness (including accessories).

 Discrepancies such as missing parts, incorrect model, or misrepresented condition may result in offer revision or cancellation.

 4. Required Documentation

All devices must be accompanied by:

 Self-attested government-issued ID proof of the seller.

 Indemnity bond provided by X-Facter if required.

 5. Lawful Sales

 You must have full legal rights to sell the device.

 Devices must not violate intellectual property rights, export laws, or contain illegal/counterfeit components.

 You agree to indemnify X-Facter and DigiXnet India for any legal claims arising from unlawful sales.

 6. Data & Privacy

 Sellers must erase all personal data from devices prior to sale.

 If data remains accessible, X-Facter and Buyers are not liable for any loss.

 You acknowledge responsibility for backing up important data.

 7. No Returns

 Once a device is sold, it cannot be returned under any circumstances.

 8. Prohibited Devices

 Devices distributed via state-sponsored or NGO programs are not accepted.

 9. Platform Modification

 X-Facter reserves the right to update or modify these Terms at any time.

 Continued use of the platform constitutes acceptance of the updated Terms.

 10. Fraud & Suspicious Transactions

 X-Facter may cancel any transaction deemed suspicious or fraudulent at its sole discretion.

 11. Payment

 Payment is facilitated after inspection and confirmation of the sale.

 Payment methods include bank transfer or other methods as designated by X-Facter.

 Payments are final and processed within 24–48 hours after acceptance.

 12. Pickup & Shipping

 X-Facter may arrange device pickup in select locations.

 Sellers are responsible for proper packaging if shipping is required.

 Risk of damage during shipping follows X-Facter’s shipping policy.

 13. Warranty & Certification

 Devices sold are certified pre-owned and may carry a limited warranty from X-Facter or the Buyer, if applicable.

 Warranty covers only the components or services explicitly provided and does not extend to pre-existing issues, software, or data loss.

 14. Limitation of Liability

 X-Facter is not liable for indirect, incidental, or consequential damages arising from transactions.

 Seller assumes all responsibility for device ownership, legality, and data.

 15. Governing Law

 These Terms are governed by the laws of India.

 Disputes are subject to local courts in Thiruvanathapuram

 16. Contact

For any queries or support:

X-Facter – Support Team