FAQ

We offer a wide range of certified pre-owned laptops, desktops, and servers from trusted brands. All devices are tested, verified, and ready for immediate use.
Yes. Every product undergoes a multi-point inspection and quality certification process conducted by DigiXnet India’s technical experts.
Most laptops and desktops include essential accessories like chargers and cables. Details are mentioned on each product listing.
Yes. All certified pre-owned devices come with a limited warranty period, covering performance and quality issues
Visit the “Sell Your Device” section on our website, fill in your device details, and get an instant quote. Once approved, our team arranges pickup and payment.
The value is based on the device model, specifications, age, and condition, verified during our quality assessment.
We accept all major brands of laptops, desktops, and enterprise servers, whether working or with minor functional issues.
Payments are processed within 24–48 hours after successful device inspection.
“Certified Pre-Owned” means the device has been thoroughly tested, refurbished, and verified to meet strict performance standards set by DigiXnet India.
Our engineers perform hardware diagnostics, performance benchmarking, and data sanitization to ensure every product functions like new.
Yes. Each device is labeled with a grade (A+, A, or B) based on cosmetic condition and performance.
We accept UPI, debit/credit cards, net banking, and corporate transfers.
Refunds are issued if a product is found defective or significantly different from its listing. Requests must be raised within 3 days of delivery.
No, we do not charge any hidden or extra fees on transactions
Orders are generally delivered within 3–7 business days, depending on your location.
Yes. We offer doorstep pickup in select cities across India through our logistics partners.
Absolutely. Once your order or pickup is confirmed, you’ll receive a tracking link via email or SMS.
All certified pre-owned devices come with a warranty period covering hardware defects and performance issues (typically 3 to 6 months).
Warranty and support are handled by X-Facter’s in-house service team, backed by DigiXnet India’s technical support network.
Yes. Extended warranty options are available for most devices at an additional cost
You can browse without logging in, but you’ll need an account to place an order or list a product for sale.
Log in to your dashboard to view order details, payment status, and shipping updates
Orders can be canceled before dispatch from our warehouse. Once shipped, return policies apply.
DigiXnet India is a trusted IT solutions and digital infrastructure company, and X-Facter is its division specializing in certified pre-owned IT products.
All storage devices undergo complete data erasure using industry-approved wiping tools before resale.
Yes. We provide special pricing and procurement support for businesses, resellers, and institutions